Back Office / Customer Support Officer VAC-15754S 150 views2 applications

Our client, a CySec Regulated Investment Firm, is looking to hire a Back Office / Customer Support Officer to be located in their offices in Nicosia OR their offices in Limassol.

– Implementation of the internal regulation and procedures for the department
– Implementation of the department’s strategy
– Opening of new client’s accounts
– Customer support in filling the contracts/agreements, and checking of the contracts/ agreements
– Amending client’s accounts
– Helping clients to fill the contracts/agreements
– Ensuring that client’s documentation is updated
– Confirmation to clients after execution
– Preparation and sending of clients’ execution confirmation reports
– Preparation of Client’s periodic statements
– Sending client statements
– Archiving of all relevant documents (agreements, contracts, confirmations, etc)
– Record of services or activities giving rise to detrimental conflict of interest
– Keeps records of the contracts / fees schedule with each Payment Provider
– Communicates with the Head of the Department of the Company with regards to the Payment Providers and the requests that need to be provided to them (account settings, opening new accounts, amending existing details, negotiating new fees etc)
– Ensuring that all client funding related transactions are properly recorded in the Company’s systems
– Liaison with other departments regarding the prompt execution of client funding related transactions

– Previous experience in Forex will be considered an advantage
– Fluent English is a must

Salary: 1,300 – 1, 500 Euros gross x 12 salaries + Commissions

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ILovemondays – Jobs In Cyprus

ILovemondays CY helps recent graduates and unemployed people find and apply for job positions all over Cyprus.

ILoveMondays CY

ILoveMondays Cy – Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
[email protected]
+357 99584868