Customer Support VAC-15865M 50 views

Our client, a well established software development company in Limassol is looking for a Customer Support Officer.

Responsibilities:
Onside and Telephone support to the company’s large clientele
Implementing software and Provide advance training to clients
Identifying, supporting and guiding clients in a step-by-step solution for any open tickets
To maintain an in depth understanding of the bookkeeping and financial software
Testing new software modules before release
Updating client software

Requirements:
Diploma in Accounting or Computer science
Good knowledge of Accounting systems
Good analytical and problem-solving skills
Organised and Logical thinker providing accurate support
Good interpersonal and customer care skills
Fluent Greek/English communication (Russian would be considered an advantage)
Ability to work under pressure
Ability to deal with difficult callers
Good knowledge of basic windows operations
Up-to-date technical knowledge

The working hours are 08:00-13:00 – 14:30-18:00 and Wednesdays 8:00-14:00

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.

 

 

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