Customer Support VAC-15865M 123 views

Our client, a well established software development company in Limassol is looking for a Customer Support Officer.

Responsibilities:
Onside and Telephone support to the company’s large clientele
Implementing software and Provide advance training to clients
Identifying, supporting and guiding clients in a step-by-step solution for any open tickets
To maintain an in depth understanding of the bookkeeping and financial software
Testing new software modules before release
Updating client software

Requirements:
Diploma in Accounting or Computer science
Good knowledge of Accounting systems
Good analytical and problem-solving skills
Organised and Logical thinker providing accurate support
Good interpersonal and customer care skills
Fluent Greek/English communication (Russian would be considered an advantage)
Ability to work under pressure
Ability to deal with difficult callers
Good knowledge of basic windows operations
Up-to-date technical knowledge

The working hours are 08:00-13:00 – 14:30-18:00 and Wednesdays 8:00-14:00

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ILovemondays – Jobs In Cyprus

ILovemondays CY helps recent graduates and unemployed people find and apply for job positions all over Cyprus.

ILoveMondays CY

ILoveMondays Cy – Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
[email protected]
+357 99584868