German Retention Officer VAC-15174C 18 views

Our client is a well established CySec licensed Forex Trading Company based here in Limassol, that are looking to hire a German Retention Officer for their offices here in Cyprus.

The position will require fluency in German and if you have another additional language it will be considered an advantage but not a must.

The responsibilities will include:
Build relationships with existing clients & if needed potential clients
Contact existing clients ensuring they receive the highest level of service
Keeping up to date with market information and monitoring trends in all major currency pairings
Provide training to clients on the use of the Company’s products
Explaining the payment process mechanism
Help maintain high levels of client acquisition, retention and reactivation
Ensuring customer satisfaction, professional communication

The ideal candidate will have/be:
Fluent German, written and verbal.
Previous Retention experience within the financial trading industry (FX/Binary Options)
Ability to work well under pressure
Be computer literate
Strong organizational, motivational and communication skills

The working hours are from Monday to Friday 10:00 – 19:00

The company will provide full training and they are offering the following a competitive basic salary based on experience plus commissions based on sales and Medical Insurance after probation.

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.



As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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ILoveMondays CY

ILoveMondays Cy – Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
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