German Speaking Customer Support Agent VAC-15577G 9 views

Our client is an established Cysec regulated Forex company based in Limassol and they are in the process recruiting a German Speaking Customer Support Agent .

Main duties and responsibilities:
Dealing directly with clients inquires via live chat, email and telephone
Assisting with the process of obtaining client documentation
Handling calls and incoming requests from clients
Coordinating with the sales team and other relevant departments to properly and effectively assist clients
Informing the clients about company’s KYC procedures

Key Requirements:
Fluent in both English and German language – written & verbal
Customer service oriented
Excellent communication skills (German and English) – written & verbal

Desirable Requirements:
Previous experience in the Forex industry
Prior experience in a similar position
Knowledge of MT4 platform
IT literate preferably Microsoft Office

What it is Offered:
Competitive Salary depending on skills and qualifications
Performance related awards
Opportunity for self-development and career advancement
Working within a multicultural and highly motivating environment
Team-building activities
Future – growth oriented organization
Commitment to equal opportunities and long-term collaboration

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.

 

 

As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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ILovemondays CY helps recent graduates and unemployed people find and apply for job positions all over Cyprus.

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ILoveMondays Cy – Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
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+357 99584868