Italian & English speaking Customer Support Complaints Representative VAC-15397S 58 views

Our client, a Cysec Regulated Online Trading Broker located in Limassol, is looking to hire an Italian & English Speaking Customer Support Complaints Representative.

Responsibilities:
-Provide customer support via chat, phone and emails
-Resolve product related issues
-Resolve complaints by customers
-Works closely with the Compliance team
-Ongoing and direct communication with clients in support of any queries or issues
-Negotiate with customers

Requirements:
-Degree in Business Studies or any other relevant field
-Fluency in English/Italian verbal and written is a must
-Experience in a similar position will be considered as an advantage
-Financial markets background will be considered as an advantage
-Customer service skills
-Dynamic and Organized personality

Competitive Salary depending on skills and qualifications.

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.

 

 

As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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