Japanese speaking Client Relationship Officer 20 views

Job Description

Our client is a CySEC regulated Forex company based in Limassol. They are currently looking to expand their team of Client Relationship Officers and they need to add a Japanese speaker. The right candidate will have excellent communication and negotiation skills and a positive attitude.

Job Responsibilities

  • Maintain contact with existing clients to ensure high levels of client satisfaction
  • Provide general information in regards to the company’s platforms and services offered
  • Inform and assist all clients in relation to the use of all current and future products
  • Assist customers who wish to open or manage a trading account
  • Inform all existing and potential clients of any new products and promotions that the Company is offering
  • Maintain professional internal and external relationships that meet Company’s core values.
  • Provide quality and efficient live support to existing and potential clients
  • Answer all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)
  • Liaise with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
  • Provide troubleshooting and support for the basic functions of the trading platform
  • Welcome calls/call back requests
  • Post information regarding Company’s products and services to relevant forums

Requirements

  • University/College Degree in Business, Marketing or Computer related field or equivalent
  • Knowledge of the FX Market and experience in the Forex industry will be considered as an advantage
  • Fluency in English and Japanese
  • Good knowledge of Microsoft Office products (Excel, Word, PowerPoint)
  • Skills Required: Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving, Customer Service Orientation, Adaptability, Organizing and Time Management Skills, Integrity and Trust

How To Apply

If you are interested to apply for this position send your CV to: admin@goldencareers.com.cy

ILoveMondays CY – Jobs in Cyprus

Το ILoveMondays βοηθά απόφοιτους και άνεργους να βρουν την ιδανική θέση εργασίας (Cyprus Jobs). Μέσω των συμβουλευτικών άρθρων που παρέχονται, οι υποψήφιοι έχουν την δυνατότητα να αναπτύξουν δεξιότητες για εύρεση εργασίας.

Επικοινωνια

ILoveMondays Cy - Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
contact@ilovemondayscy.com
+357 99584868
https://www.ilovemondayscy.com