Partners Relations Manager 37 views

Job Description

On behalf of our client, a CyCEC regulated Cypriot investment firm, we are currently looking for a Partners Relations Manager. The Partners Relations manager will be responsible for building and maintaining relationships with new and existing partners/affiliates of the company.

Individuals with FX experience will be treated as priority, however candidates with similar experience in a different industry or have an FX background in different departments, will also be considered for this role.

Job Responsibilities

  • Assisting with the on-boarding of new partners and clients. Via Live chat, telephone and email.
  • Relationship management with new and existing Partners to build loyalty.
  • Acquisition of new partners
  • Educate clients on the company’s platforms, trading products, account opening/deposit/withdrawal procedures
  • Working with the team to ensure KPI’s are met.
  • Monthly reports for Partner performance.
  • Supporting and assisting with all departments as required.
  • Problem solving with a positive and Can-Do approach.
  • Organizing and managing your work flow.
  • Report directly to the Head of Partners Team.

Requirements

  • Fluent in verbal and written English to a business standard. Additional languages will be considered an advantage.
  • Excellent communication and written skills as well as attention to detail.
  • Proficient in Microsoft office, specifically Excel.
  • At least 1 year experience in the Forex industry in a sales/support or similar role.
  • A good understanding of financial markets and preferably foreign exchange.
  • Strong negotiation skills.
  • Ability to work with deadlines.
  • Excellent customer service skills.
  • Willing to work in a regulated environment and observe the guidelines set by the relevant governing body.
  • A high level of professionalism and personal integrity.
  • Working hours: 8:00 – 16:00. Once a month the PR Manager will be be required to work a late shift: 16:00-12:00. The late shifts may increase depending on the expansion of the company.
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