Retention Agent VAC-15879S 59 views

Our client, a newly established CySec Regulated Investment Firm located in Limassol, is looking to hire a Retention Agent.

– Primary point of contact and client maintenance of valued clients
– Contact existing clients ensuring they receive the highest level of service
– Manage client relationships and satisfaction through proactive support, training, and incentive offerings, ensuring that clients have access to up-to-date market and pricing information
– Promote company’s products and service
– Educate clients on how to use the company’s trading platform
– Provide a basic level of understanding of fundamental and technical analysis to clients in a highly regulated manor.
– Contribute to company growth and financial targets such as revenue and high levels of client acquisition, retention and reactivation.
– Analyse, identify, plan, design and implement opportunities for increasing client loyalty based on system data and industry insights.
– Takes initiatives in customer satisfaction via process improvement plans and efficient reporting and flow of information.

– At least 2 years of experience
– Fluent English speaker plus an extra language
– Professional and well – spoken manner
– Dynamic, innovative and target driven
– Strong networking capability

Competitive salary based on experience and skills + Medical Insurance.

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.



As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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ILovemondays – Jobs In Cyprus

ILovemondays CY helps recent graduates and unemployed people find and apply for job positions all over Cyprus.

ILoveMondays CY

ILoveMondays Cy – Working in Cyprus
29 L. Arnold street, Limassol, 3075, Cyprus
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+357 99584868