Retention Manager VAC-15478S 55 views

Our client, an International Forex Company located in Limassol, is now looking to recruit a Retention Manager.

-Managing a team
-Managing on-going client relationships
-Keeping up to date with market information and monitoring trends in all major currency pairings
-Setting individual and department sales targets and managing the team to reach their targets
-Provide training to clients on the use of the Company’s products (including webinars)
-Explaining the payment process mechanism
-Maintain high levels of client acquisition, retention and deposits
-Help maintain high levels of client acquisition, retention and reactivation
-Ensuring customer satisfaction, professional communication

-EU-citizenship/Work permit
-3+ years of experience in a similar position
-Bachelor’s degree in Economics, Finance, Business Management (MBA is an advantage)
-Fluency in English
-Effectively communicates with all employee levels and levels of management
-Outstanding written/verbal communication and presentation skills
-Strong decision making and problem solving skills
-Exceptional analytical, organizational and interpersonal skills
-Proficiency with different trading platforms and tools
-Proficiency with Microsoft Office suite, including Word, Excel, Power Point and Outlook;

Salary based on qualifications and experience + 13th salary + other benefits.

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.



As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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