Retention Officer VAC-14960S 31 views

Our client, an International Forex Company, is now looking to recruit a Retention Officer.

-Build relationships with existing clients & if needed potential clients
-Contact existing clients ensuring they receive the highest level of service
-Keeping up to date with market information and monitoring trends in all major currency pairings
-Provide training to clients on the use of the Company’s products
-Explaining the payment process mechanism
-Help maintain high levels of client acquisition, retention and reactivation
-Ensuring customer satisfaction, professional communication

-At least 1 year experience in Retention within the forex industry
-Fluent speaker of English language
-Computer literate
-Self-motivated and target-oriented
-Ability to work under pressure
-Strong organizational, motivational and communication skills

Salary based on qualifications and experience

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StaffMatters Recruitment offers expert recruitment services to international and local companies situated in Cyprus, and candidates seeking employment across the spectrum of sectors, including Finance, Accounting, Admin, Forex, Legal, IT, Sales, and more.



As one of the top recruitment companies in Cyprus, the services offered by StaffMatters Recruitment Specialists are focussed on two key areas:

  • Employers who have a job vacancy in their company, and
  • Jobseekers who are searching for jobs in Cyprus.
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