Our client, a CySec licensed FX Company in Limassol is looking to hire a Retention Officer for their team in Limassol.
The Retention Officer will be responsible for the communication with existing clients and presenting the Company’s services. This will entail dealing with clients’ inquiries via email and telephone as well as assisting clients with queries and questions. The Retention officer will also be providing 1 on 1 sessions to the clients to offer educational material, support and guidance whilst maintaining professionalism and the regulations towards the client.
The successful candidates will have/be:
Excellent knowledge of English
Previous online retention experience would be considered as an advantage
Ability to work in a fast-paced environment
Work well under pressure
Be Computer literate
Good Knowledge of the financial Markets
Ability to work on own initiative, expand and generate business
Dynamic, innovative and target driven
The working hours are Monday – Thursday from 9am till 6pm and on Fridays from 9am till 4pm
The company is offering a salary up to 1,500 Euros plus bonus