-Responsible for the ongoing retention and servicing of clients and for ensuring the clients’ ongoing trading interest and activity.
-Developing, managing and maintaining excellent relationships with clients in order to ensure that clients remain active in trading terms for the longer term.
-Assisting clients with enquiries that they may have on technical and onboarding matters and following up as necessary, ensuring therefore the highest levels of client satisfaction.
-Adhering to the Company’s targets with respect to the achievement of clients’ deposits and trading activity by exercising commercial skill and competence whilst also complying with the Company’s compliance standards as set out below.
-Strict adherence at all times with the Code of Conduct of the Company and the standards set by the Company’s Compliance department for all sales and other communication to actual or prospective clients to be fair, clear, not misleading and not aggressive.
-Keeping up to date with and adhering to key regulatory requirements for investment services and client communications.
-Keeping up to date with political and economic news, market information and trends.
-Maintaining detailed knowledge of the Company’s products, trading platforms and terms and conditions of trading.
-Assisting in the generation of new business through following up on leads and the identification of new leads and networks of affiliates and business introducers, in line with the pre-approved Company practice.
-Providing Management with feedback on prospective and actual client expectations and with ideas for the further growth of the business.
-University Degree in Finance, Mathematics or a relevant field.
-Basic or Advanced Certification of the Cyprus Securities & Exchange Commission
-At least 3 years’ experience in a similar role
-Knowledge of the regulatory regime for financial markets and investment firms
-Knowledge of financial and capital markets
-Fluency in English
-Computer literacy and ability to work simultaneously with a variety of systems
-Excellent communication and relationship building skills especially through telephone communication
-Excellent persuasion and negotiation skills
-Strong attention to detail
-Target-oriented, competitive and success-driven
18K – 24K depending on background and experience + Medical Insurance.