One of our clients, a reputable and CySEC regulated investment firm with many years of experience in the markets is looking for a Spanish Speaker that will take responsibility of the Spanish Speaking markets.
This individual will be in contact with new and existing clients and build a long term relationship with them by offering a unique service and support. The Account Manager will be a hard -working person with unique communication and negotiation skills.
- Maintain contact with existing clients to ensure high levels of client satisfaction
- Provides general information in regards to company’s platforms and services offered
- Informs and assists all clients in relation to the use of all current and future products
- Informs all existing and potential clients of any new products and promotions that the Company is offering
- Answers all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)
- Liaise with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
- Posts information regarding Company’s products and services to relevant forums
- University/College dregree in Business, Marketing or Computer related field or equivalent
- Knowledge of the FX Market and experience in the Forex industry will be considered as an advantage
- Fluency in English and Spanish
- Good knowledge of Microsoft Office products (Excel, Word, PowerPoint)
- Skills Required: Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving
How To Apply
To apply for this position, please send your CV at email@example.com