Spanish Speaking Account Manager 13 views

  1. Job Description

    One of our clients, a CySEC regulated company with offices in Limassol is looking for a Spanish Speaking Account Manager who will partner with and ensure the long-term success of our customers.

    Account management responsibilities include developing long-term relationships with your portfolio of assigned customers. Accounts managers will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs.

    Reference #: GC000089

    Job Responsibilities

    • Operate as the lead point of contact for any and all matters specific to your customers
    • Build and maintain strong, long-lasting customer relationships
    • Develop a trusted advisor relationship with key accounts and customers
    • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
    • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
    • Forecast and track key account metrics
    • Identify and grow opportunities within territory and collaborate with sales teams to ensure growth
    • Assist with high severity requests or issue escalations as needed

    Requirements

    • Proven account management or other relevant experience
    • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
    • Experience in delivering client-focused solutions based on customer needs
    • Proven ability to manage multiple projects at a time while paying strict attention to detail
    • Excellent listening, negotiation and presentation skills
    • Excellent verbal and written communications skills
    • Fluency in Spanish is a must-any additional languages will be considered an advantage

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