Spanish Speaking Sales/Retention Officer 36 views

Job Description

One of our clients, a reputable and CySEC regulated investment firm with many years of experience in the markets is looking for a Spanish Speaker that will take responsibility of the Spanish Speaking markets.

This individual will be in contact with new and existing clients  and build a long term relationship with them by offering a unique service and support. The Account Manager will be a hard -working person with unique communication and negotiation skills.

Job Responsibilities

  • Maintain contact with existing clients to ensure high levels of client satisfaction
  • Provides general information in regards to company’s platforms and services offered
  • Informs and assists all clients in relation to the use of all current and future products
  • Informs all existing and potential clients of any new products and promotions that the Company is offering
  • Answers all emails received from clients regarding queries on various issues (technical, accounting, new applications etc.)
  • Liaise with the relevant department in case where clients have queries on specific issues related to that department and forwarding clients’ complaints to the Team Leaders.
  • Posts information regarding Company’s products and services to relevant forums

Requirements

  • University/College Degree in Business, Marketing or Computer related field or equivalent
  • Knowledge of the FX Market and experience in the Forex industry will be considered as an advantage
  • Fluency in English and Spanish
  • Good knowledge of Microsoft Office products (Excel, Word, PowerPoint)
  • Skills Required: Interpersonal skills, Communicate effectively using various tools, Problem Analysis and problem-solving
  • Working hours:  10.00-19.00 and 12.00-21.00 (shifts)

How To Apply

If you are interested to apply for this position send your CV to : admin@goldencareers.com.cy

  • This job has expired!

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